Comments on: Handy Switch Recall http://cybercjh.com/blog/2009/10/23/handy-switch-recall/ Is it Friday yet? Mon, 26 Jul 2010 20:52:09 +0000 hourly 1 http://wordpress.org/?v=3.0 By: JCC http://cybercjh.com/blog/2009/10/23/handy-switch-recall/comment-page-1/#comment-6916 JCC Tue, 02 Mar 2010 17:32:03 +0000 http://cybercjh.com/blog/?p=2865#comment-6916 I sent for the Postage paid envelope and got it in 2 weeks. When I sent it back, besides sending the postcard, I sent a copy of the Paperwork that was on the cover of the pouch inside the plastic cover. It has all the info, ORDER ID - TRACKING ID & RETURN AUTHOURIZATION #. I have been in Customer Service **for too many years**..I know that the more info they have, sometimes the quicker orders get processed. I got an email 5 days after sending the plug confirming they received it with an Order# with a status "waiting to be shipped". By sending more info back, this may or may not have helped this get processed quickly but who knows. Just a reminder from the person **on the other end**always give as much info as possible and PRINT CLEARLY PLEASE!!! :-) I sent for the Postage paid envelope and got it in 2 weeks. When I sent it back, besides sending the postcard, I sent a copy of the Paperwork that was on the cover of the pouch inside the plastic cover. It has all the info, ORDER ID – TRACKING ID & RETURN AUTHOURIZATION #. I have been in Customer Service **for too many years**..I know that the more info they have, sometimes the quicker orders get processed.

I got an email 5 days after sending the plug confirming they received it with an Order# with a status “waiting to be shipped”. By sending more info back, this may or may not have helped this get processed quickly but who knows.

Just a reminder from the person **on the other end**always give as much info as possible and PRINT CLEARLY PLEASE!!! :-)

]]> By: cybercjh http://cybercjh.com/blog/2009/10/23/handy-switch-recall/comment-page-1/#comment-6261 cybercjh Sun, 31 Jan 2010 03:47:34 +0000 http://cybercjh.com/blog/?p=2865#comment-6261 I had no problems getting my replacements. I had no problems getting my replacements.

]]> By: jackmaddy http://cybercjh.com/blog/2009/10/23/handy-switch-recall/comment-page-1/#comment-6228 jackmaddy Sat, 30 Jan 2010 01:43:00 +0000 http://cybercjh.com/blog/?p=2865#comment-6228 handyswitchrecall.com is a SCAM...I submitted about 3 months ago and have yet to recieve my replacement swith. They sent me a pre addressed mailer to send back the faulty adapter, which I did...never have I seen any replacement "remote control" style switch to this day. I originally purchased 4 of these but only submitted for 2 recall switch replacments..since I never recieved my replacment, there is another option to get a plastic cover that will prevent the fire, so I submitted for those as well figuring I would get the 2 for the 2 i did not submit for..and again its been about 1.5 months since then and nothing..this company suggests a recall blah blah blah but its all a sham, they dont even have to give you your $ back or offer a fix..this is perfect example of the goverment not doing their frigging job and policing this type of crime. handyswitchrecall.com is a SCAM…I submitted about 3 months ago and have yet to recieve my replacement swith. They sent me a pre addressed mailer to send back the faulty adapter, which I did…never have I seen any replacement “remote control” style switch to this day. I originally purchased 4 of these but only submitted for 2 recall switch replacments..since I never recieved my replacment, there is another option to get a plastic cover that will prevent the fire, so I submitted for those as well figuring I would get the 2 for the 2 i did not submit for..and again its been about 1.5 months since then and nothing..this company suggests a recall blah blah blah but its all a sham, they dont even have to give you your $ back or offer a fix..this is perfect example of the goverment not doing their frigging job and policing this type of crime.

]]> By: cybercjh http://cybercjh.com/blog/2009/10/23/handy-switch-recall/comment-page-1/#comment-5451 cybercjh Mon, 07 Dec 2009 14:59:46 +0000 http://cybercjh.com/blog/?p=2865#comment-5451 Samuel: All Handy Switches are being recalled and replaced free of charge. 1. Go to the Handy Switch Recall website at https://www.handyswitchrecall.com/. 2. Fill out the form. 2a. For 'Remedy,' select 'Free Wireless Remote Light Switch.' 2b. For 'How many HandySwitch unites did you order?', select '2.' 3. After some weeks, you will receive a pre-paid envelope and claim form in the mail. 3a. Fill out the claim form. 3b. Place the two nonfunctional Handy Switches & claim form in the pre-paid envelope. 3c. Put it in the mailbox. 4. Eventually, receive new replacements in the mail. Samuel: All Handy Switches are being recalled and replaced free of charge.

1. Go to the Handy Switch Recall website at https://www.handyswitchrecall.com/.

2. Fill out the form.
2a. For ‘Remedy,’ select ‘Free Wireless Remote Light Switch.’
2b. For ‘How many HandySwitch unites did you order?’, select ’2.’

3. After some weeks, you will receive a pre-paid envelope and claim form in the mail.
3a. Fill out the claim form.
3b. Place the two nonfunctional Handy Switches & claim form in the pre-paid envelope.
3c. Put it in the mailbox.

4. Eventually, receive new replacements in the mail.

]]> By: samuel bach http://cybercjh.com/blog/2009/10/23/handy-switch-recall/comment-page-1/#comment-5435 samuel bach Sat, 05 Dec 2009 18:17:41 +0000 http://cybercjh.com/blog/?p=2865#comment-5435 My grandson bought me a "HANDY SWITCH" which worked for one day and I didn"s want to tell him, so I went and got another one. Sorry to say that doesn't work either. What should I do to have them checked or replaced. thank you--Samuel Bach [address redacted] My grandson bought me a “HANDY SWITCH” which worked for one day and I didn”s want to tell him, so I went and got another one. Sorry to say that doesn’t work either. What should I do to have them checked or replaced.
thank you–Samuel Bach
[address redacted]

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