So, Apu calls me from India to tell me that I qualify for a new, special discount on my AT&T home phone service. Great, I thought. This is how the conversation went…
Me: “Hello?”
Apu: “Yes, is this Mr. Harreatage?”
Me: “Yes, probably.”
Apu: “I am calling from AT&T. Since you have been a customer for so long, I will like to tell you that you qualify for a new discount.”
Me: “Okay, great.”
Apu: “Yes! It is so very great. How much do you pay each month for your AT&T service?”
Me: “$104.”
Apu: “OK. Very good. With this special discount, you will only pay $109.”
Me: “Excuse me?”
Apu: “You will only pay $109. Isn’t that such a good deal?”
Me: “OK. Forgive me. I will admit that my international mathematical skills aren’t that great, but here in America, $109 is actually more than $104.”
Apu: “Oh yes, but this is a discount.”
Me: “A discount of negative $5?”
Apu: “No, it is a discount of $3.”
Me: “So, $104 minus $3 equal $109?”
Apu: “Um, I believe so. Can you hold on?”
Me: “No, I can’t. I’m eating dinner. Turn your calculator round the right way and call me back.”
:::CLICK:::
WTF?! Can you believe this?!
August 22nd, 2008 at 8:00 am
I thought you had vonage?
August 22nd, 2008 at 8:37 am
I did in Jersey. But, in FL we got DSL and in order to get DSL, you had to (at the time) have phone service. Now, you can get ‘naked’ DSL without the phone service. But, we just kept the phone service and DSL through BellSouth then AT&T.