I love when I get hilarious responses to the e-mails I send. Especially when you can tell the person I sent it to didn’t even bother to read my e-mail before they respond. Check out this e-mail conversation I’m having with Melissa, a SquareTrade Care Specialist.
I’m thinking of buying a Whirlpool 17.7 Cu. Ft. Upright Freezer (Color: White) ENERGY STAR from Lowe’s. The price is $548. I tried to get a quote for a warranty from your website, but it seems Refrigerator is the only option. Could I buy this Refrigerator warranty for my Upright Freezer?
Melissa responds …
Thank you for contacting SquareTrade.
Please accept our apologies for the confusion regarding your item.
SquareTrade covers hundred of thousands of electronics items sold by eBay sellers. The process of correctly identifying items depends largely on each seller properly categorizing the items they are listing. Rest assured, we are currently working to improve/refine this process. We do apologize for the confusion.
Thank you,
Melissa
SquareTrade Care Specialist
So, I reply with …
OK. Now, maybe you could actually READ my e-mail and then respond with something INTELLIGENT? Who is talking about buying something from eBay? Certainly not me. I am asking about a freezer from Lowe’s. Please re-read my original e-mail, consult a dictionary or perhaps someone who speaks English for assistance and try to come up with some sort of coherent response. Thanks.
Let’s see what happens …
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